SalesSpike

    Website Chat

    Convert More Website Visitors Into Customers

    Give website visitors a simple way to message the restaurant so your team can answer questions, capture their information and turn more visitors into real customer conversations.

    See How It Works
    Customer messaging restaurant through website chat

    New Message

    "Do you have any gluten-free options on the menu tonight?"

    Questions Customers May Ask

    Customers often have quick questions before they decide to visit or order. Website chat gives them an easy way to ask.

    "Are you open today?"

    "Do you offer catering?"

    "Can I make a reservation?"

    "Do you have vegetarian options?"

    "Where are you located?"

    "Can you help with my order?"

    "Do you deliver?"

    "Can I speak with the owner or manager?"

    How It Works

    1

    The customer visits the website

    A chat option appears clearly on desktop or mobile.

    2

    The customer sends a message

    The customer enters their information and asks their question.

    3

    The restaurant receives the message

    The owner or staff receives the conversation through the connected system.

    4

    The restaurant responds directly

    The business can continue the conversation and help the customer.

    Main Benefits

    Give customers another way to contact the restaurant

    Communicate directly through text messaging

    Answer questions without requiring another phone call

    Capture customer messages after business hours

    Make the website more interactive

    Help prevent customers from leaving the website unanswered

    Keep conversations organized inside one system

    Make It Easy for Customers to Connect

    Responses may not be immediate. Customers with active orders should call the restaurant directly.

    See How It Works

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