Privacy Policy

Effective Date: August 26, 2026

Sales Spike respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Sales Spike collects, uses, stores, and protects personal information when you visit our website, complete a form, contact us, or provide your phone number to receive SMS text messages.

By using our website or submitting your information, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

First and last name
Business or restaurant name
Phone number
Email address
City and state
Restaurant type
Number of business locations
Services you are interested in
Information included in forms or messages
Communication preferences
SMS consent information
Any other information you voluntarily provide

We may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Pages visited
Referral source
Website activity
Form-submission source
Cookies and similar tracking information

How We Use Your Information

We may use your information to:

Respond to inquiries
Contact you regarding services you requested information about
Schedule consultations or demonstrations
Provide customer support
Send appointment confirmations and reminders
Send service-related notifications
Send order updates or confirmations where applicable
Send reservation confirmations or reminders where applicable
Send promotional offers when proper consent has been provided
Manage customer relationships
Improve our website, services, and communication
Measure website performance
Prevent fraud, abuse, and security threats
Comply with applicable legal requirements

SMS Consent and Communications

By voluntarily providing your phone number through a form that includes SMS consent language, you agree to receive text messages from Sales Spike relating to your inquiry, requested services, appointments, customer support, and other communications described in the applicable consent disclosure.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying:

STOP

After replying STOP, you may receive one final confirmation message stating that you have been unsubscribed.

You may reply:

HELP

for assistance, or contact us at:

Phone: 657-366-4959
Email: support@salesspike.ai

Opting out of promotional text messages does not necessarily prevent Sales Spike from sending essential nonmarketing communications when legally permitted, such as direct responses to your requests or account-related notices.

Cookies and Tracking Technologies

Sales Spike may use cookies and similar tracking technologies to improve website functionality, understand website activity, measure marketing performance, and protect the website.

Cookies may be used for:

Website functionality
Website performance
Analytics and traffic measurement
Form submissions
Conversion tracking
Security and fraud prevention
Marketing and remarketing
Remembering user preferences

Third-party services, including analytics providers, advertising platforms, CRM providers, embedded forms, calendars, or communication tools, may also use cookies or similar technologies.

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

How We Share Information

Sales Spike does not sell or rent personal information.

We may disclose information to service providers or subcontractors when necessary to operate our business and deliver services, including providers that support:

Website hosting
CRM services
Form processing
SMS and email delivery
Appointment scheduling
Analytics
Customer support
Payment processing
Security and fraud prevention

These providers may only receive information needed to perform services on our behalf.

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Text-message originator opt-in data and consent information will not be shared with third parties for their own marketing purposes.

Information may also be disclosed when reasonably necessary to:

Comply with applicable law
Respond to a lawful request
Protect our legal rights
Prevent fraud or abuse
Protect users or the public
Complete a business transaction such as a merger, acquisition, or transfer of assets, subject to applicable law

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

Sales Spike takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or security method is completely secure. Therefore, we cannot guarantee absolute security.

Your Privacy Choices and Rights

Depending on where you live and which privacy laws apply, you may have rights regarding your personal information, which may include the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of certain information
Request information about how your information is used
Opt out of certain communications
Withdraw SMS consent
Request information about certain disclosures
Exercise applicable privacy rights without unlawful discrimination

To submit a privacy request, contact:

Email: support@salesspike.ai
Phone: 657-366-4959

We may need to verify your identity before processing certain requests.

Sales Spike does not currently sell personal information. If our practices change, we will update this Privacy Policy and provide any legally required choices.

Children's Privacy

The Sales Spike website and services are intended for business owners and adults.

We do not knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 was collected without appropriate authorization, we will take reasonable steps to delete it.

Third-Party Websites and Services

Our website may contain links to third-party websites, ordering platforms, scheduling tools, social-media platforms, or other services.

Sales Spike is not responsible for the privacy practices, security, or content of third-party services. Visitors should review the privacy policies of those third parties.

Changes to This Privacy Policy

Sales Spike may update this Privacy Policy from time to time.

Changes will be posted on this page with a revised Effective Date. Continued use of the website after an update constitutes acknowledgment of the revised policy to the extent permitted by law.

Contact Us

Questions about this Privacy Policy or our handling of personal information may be directed to:

Sales Spike
Website: https://salesspike.ai
Email: support@salesspike.ai
Phone: 657-366-4959