Missed-Call Text-Back
Never Miss Another Phone Call
When your restaurant misses a call, the customer automatically receives a text message so your team has another chance to recover the order.
See How It Works
Customer Calls
Call Is Missed
Automatic Text Is Sent
Restaurant Follows Up
How the Process Works
A customer calls the restaurant
The customer may be calling to place an order, ask a question, make a reservation, or request information.
The call is missed
Your team may be helping customers, preparing food, or unavailable after hours.
The customer receives an automatic text
The system immediately opens a text conversation so the customer knows their call was not ignored.
Your team follows up
The restaurant can communicate with the customer and recover the opportunity.
Main Benefits
Respond to customers even when the phone is missed
Recover potential takeout and delivery orders
Improve the customer experience
Reduce lost opportunities during busy periods
Keep phone communication organized
Allow restaurant employees to follow up from the LeadConnector app
Run automatically in the background