
how to get more google reviews from customers
How to Get More Google Reviews From Customers
Every business wants more Google reviews, but most people go about it the wrong way. You do not need to beg customers or tape a QR code to your counter that no one scans. You need a system that does it for you automatically, every time a customer visits, pays, or finishes an appointment.
Why Google Reviews Matter So Much
People trust people, not ads. When someone searches for your business on Google, they look at one thing first: your reviews. That star rating is what makes them decide whether to call you, visit you, or keep scrolling. Reviews are the new word of mouth, and if you do not have many, you are invisible online.
The Smartest Way to Get More Reviews
The best way to get more Google reviews is throughautomated review requests.
Here is what that looks like in action. After a customer visits your business or completes a payment, they automatically receive a text message about three hours later. That message sounds like it is coming directly from the owner, thanking them for visiting and asking them to share their experience.
They click the link that takes them straight to your Google page, leave a review, and they are done. No printing, no chasing, and no forgetting.
It is simple for you and easy for your customers.
What Most Businesses Are Doing Wrong
Most business owners ask for reviews in person, use QR codes, or send out an email weeks later. That does not work because people forget.
If you want more reviews, you cannot rely on memory. You need a system that sends that text automatically at the right time, when the experience is still fresh in the customer’s mind.
Automation is what makes consistency possible.
How to Make Reviews Sound Authentic
The key to a great review request is making it sound real. Do not send robotic messages. Write it as if it came directly from you.
Something as simple as:
“Hey, thank you for visiting today. It would mean a lot if you could take a quick minute to leave us a review about your experience.”
It is friendly, it is genuine, and even though it is automated, it feels personal. That is what gets people to take action.
Why Replies Matter So Much
Getting reviews is only part of the process. The other part is replying to them.
When you respond to every review, you show customers that you care. But there is another benefit too. Google sees that you are active and engaged, and that helps boost your local search ranking.
Even short replies like “Thank you for your support” or “We are glad you had a great experience” make a difference.
It Works For Every Industry
This strategy works for almost every business, but it is especially powerful for appointment based industries like dentists, salons, restaurants, and auto shops.
You can even connect the review request to payments so once someone pays, they automatically receive a text asking for a review three hours later.
It keeps things consistent without anyone on your team having to remember to ask.
Turning Reviews Into Visibility
Once those five star reviews start coming in, you can take it a step further by posting them automatically to your Instagram page. This turns your best customer feedback into marketing content that builds trust with new customers.
That is part of what we do at Sales Spike, and I will break that strategy down in another post soon.
The Bottom Line
If you want more Google reviews from your customers, stop asking manually and start automating. Let your system send those review requests automatically, make sure they sound like you, and respond to every single review.
That is how you grow your reputation, increase local visibility, and make your business stand out from everyone else who still depends on printed QR codes or awkward asks.
Smart businesses are using automation to do the heavy lifting. The ones that are not will soon fall behind.
